Privacy Policy
Last updated: [Month Day, Year]
The Alchemist’s Grimoire & Co. respects the privacy of every visitor, client, and keeper of our curiosities. This policy explains what information we collect, why we collect it, and how it may be used when you visit our website, purchase a cabinet or preparation, request a private commission, or book a spiritual service.
Information We May Collect
We may collect information you provide directly, including your name, email address, telephone number, billing and shipping addresses, order details, service selections, questions submitted for a reading, and correspondence with the House. Payment information is processed by Wix or another secure payment provider and is not intended to be stored directly by us.
Our website and its service providers may also collect technical information such as your device type, browser, approximate location, pages viewed, referral source, and interactions with the site. Cookies and similar technologies may be used to keep the website functioning, remember preferences, understand site activity, and support marketing where permitted.
How Information Is Used
Information may be used to fulfil orders, arrange appointments, prepare readings or commissions, communicate with you, provide customer care, maintain records, improve the website and offerings, prevent misuse, and meet legal or tax obligations. Marketing messages will be sent only where permitted, and you may unsubscribe at any time.
Sharing and Retention
Information may be shared with trusted providers who assist with website hosting, payment processing, booking, email, file delivery, analytics, and shipping. We do not sell personal information. Information is kept only for as long as reasonably necessary for the purposes described above, including legal, accounting, and business-record requirements.
Readings and Sensitive Information
Please share only the personal information necessary for your selected reading or service. Submitted questions, recordings, written readings, and session notes will be treated with discretion, but clients should avoid sending medical records, financial account information, government identification numbers, or confidential information belonging to another person.
Your Choices
Depending upon your location, you may have rights to request access to, correction of, or deletion of certain personal information, or to withdraw consent where consent is the basis of processing. To make a privacy request, contact [privacy email address]. We may need to verify your identity before completing a request.
Contact
Questions concerning privacy may be addressed to The Alchemist’s Grimoire & Co. at kristen@alchemistgrimoire.com.